Return Policy

BigDEALS offers products at discounted rates and are fulfilled by participating merchants. Some merchants might have their own policies on returning products which is not stated in this return policy.

Kompare will provide support in the case of a dispute on return (if the below conditions are met)
This return policy is valid for 7 days after the date of your purchase. Thereafter, we cannot accept your return.
Due to the fact that all products listed are sold at a discounted rate for a specified time and availability, you cannot return a product for a cash refund.

Conditions of return

The item that you want to return must be in its original packaging and be unused to be eligible for a return.
We do not accept returns of gift cards or vouchers.
To complete your return, we require a receipt or proof of purchase.
If you have want to return your product for a replacement, please notify Kompare at We will notify the relevant merchant to make contact with you to investigate and process your return request.

Sale items & Refunds

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Shipping your return item will be at your own cost (Delivery cost). Shipping costs are non-refundable.